Generator Support for homeowners

we are here to help you with your generator needs

Generator won't start? What to check first:
  1. Check the oil level. If the oil level is low add oil. Keep in mind if you are running your generator on an uneven surface it might trigger the low oil sensor even though there might be enough oil. 
  2. Check the gas tank to make sure there is a sufficient amount of gas that remains in the gas tank. Every two months it is beneficial to replace it with fresh gas to avoid clogs and hard starts. 
  3. The choke lever is not in the correct position. The choke of the engine should be set to “closed/ON” during a startup and then moved to “open/OFF” once the engine warms up. This feature should be near the air filter or integrated with the main control knob 
  4. The fuel valve is clogged or closed. This happens if you have stored your generator for a long period of time or have not had it run for several months.
  5. Check the battery life as it may be dead and needs to be replaced 
  6. Check the air filter; the air filter may need to be cleaned or replaced. 
Warning lights:

If you notice an unusual light going off, call PowerTech at 712-215-8256 and we will take care of it. 

How often should I get my generator serviced?

Your generator should be serviced every 6-12 months. This will help your generator perform well when you need it most. Listed below is an image of our maintenance program we run and will take care of the service work for you. 

What do I do with my standby generator during an outage?

Absolutely nothing! Your standby generator will kick power into your home automatically. To ensure proper operation and safety you can check the automatic transfer switch and confirm the generator is running at its expected performance. 

Reference Guides

Click on any image to expand

Seasonal Tips and Maintenance

Winter:

  • Clear air intakes and exhaust vents of any snow buildup to help maintain proper function 
  • Check your oil
    • ensure the generator is not running and the switch is off. 
    • check the oil engine dipstick; if low add oil
    • ensure you are refilling carefully to avoid any overfilling
  • keep a clear walkway to your generator incase of emergency allowing you or our team member to get access to your generator as quick as possible

Summer: 

  • Check for any wear and tear from the winter or previous storm
  • Check the fuel system for any cracks or leaks
  • Keep the surrounding area free of any debris to decrease the risk of overheating and restricted airflow  
  • Maintain good battery health
  • Check your oil
Remote Monitoring

We’re thrilled to introduce our new remote monitoring system for your standby generator, designed to keep you informed and in control, wherever you are.

With this system, you’ll get real-time alerts, maintenance reminders, and operating status sent directly to your phone or computer. Whether at home or away, you’ll have peace of mind knowing your generator is ready when you need it.

Whats included:

  • Expert installation of your cellular monitoring system

  • Access to generator data, alerts, and status via an easy to use smartphone or desktop app

  • Automatic notifications for faults, maintenance needs, and outages

  • Monitored by PowerTech, our team receives alerts to help keep your generator running smoothly

Call PowerTech at 712-215-8256 or email us at info@powertechteam.com if interested!

When in doubt, call us at 712-215-8256 or email us at info@powertechteam.com

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They are extremely responsive. I don’t care when I call, I get someone then or a call back in 5 minutes. They spoil me. They are loyal to the extreme. I trust them site unseen. It’s like a working companion and friend. They are amazing. My world would be very different without them in it.